- We Guarantee to Ship Out Within 3 – 5 Days Afrer Payment Confirmation (Except Holiday).
- The United States We Will Send By USPS (ePacket), About 5 – 15 Working Day To Arrive. Other Countries We Will Send By China Post Air Mail, About 15 – 35 Working Day to Arrive.
- Please Be Kindly Informed That We Are No Responsible For The Tax During The Delivery, We Will Mark The Shoes As Gifts For The Purpose of Avoiding Tariff, But We Can Not Be Able To Avoid It Each Time As The Policy Is Different In Each Country.
- If You Haven't Received The Item On The Delivery Time, Please Contact Us By Email, If You Have Any Questions, Normally, Your Mail Will Be Replied Within 24 Hours.
- All Products Are Stringent Checks Before Shipment, We Ship The Item According To The Alixpress 's Address Which You Fill In Only ,So Please Make Sure Your Address In Alixpress Is Matched With Your Shipping Adreess Before You Pay.
- Russian Customers Pay Attention Please: Please fill in your full name in the shipping address. As according to your country's new the customs policy, If you don't do it,you may not be able to receive your packages.
- When The Postman Picked Up Your Item From Our Warehouse, We Will Provide A Tracking Number And The Tracking Web, You Can View Its Updated The Shipment On The Web, Which Will Be Shown in 3-10 Business Days.
- If You Are Satisfied With Your Purchase And Our Service, We Will Greatly Appreciate It If You Give Us A Five – star Feedback. The Positive Feedback Is Very Important To Us.YourEncouragement Will Keep Us Moving Forward. We Sincerely Hope You Can Collect Our Shop,Often To Visit. I Will Give You The Best Discount,When You Buy Again. We Are The Good Faith Management, Need, Customers,More Need The Old Customer To Support
- Please Contact Us Before Opening Any Dispute Or Leaving Any Neutral/Negative Feedback. We Care About Each Buyer And Will Do Our Endeavor to Fix Any Problem In A Good Business Manner to Your Satisfaction Is Always Our NO. 1 Priority
- We Accept: Visa, Master Card, Escrow .
- We Accept the Return And Exchange For New Products Within 7 days Since The Delivery Date, Informs The Products Can Not Be Returned. Only If There 's Flaw In The Quality Of The Products We Will Pay For The Shipping, So When You Buy Products, Such As Shoes, Please Make Your Size Confirmed When Place Order. The Shoes Listed Are Measured In Chinese Size, Not Standard US Or EUR Size, Please According To The Shoe Size Chart To Choose The Size In Accordance With Your Feet Length, If You Have A Fat Feet, A Bigger Size Is Suggested.
- When Make Payment Using Escrow, You Money Is Deposited By In Your Account. The Money Is Only Released To Us After You Confirm Delivery.Payment Must Be Made Within 3 Days Of the Order, If You Can 't Checkout Immediately After Auction Close, Please Wait For A Few Minutes And Retry.
- We Located In The Well-known Global Business Center-Shenzhen In China, We Have The Unique Geographical Advantages And The Prosperity Of Foreign Trade.We Offers A Huge Number of Electronic Business From All Over The World.
- You Pay The Factory Price!We Sell Brand New Items Directly From Factory In Asia.That is Why Our Prices Are So Competitive. To Maintain Quality Control We Do Personally Inspect For Each Item Prior To Shipment.All Items Are 100% New And Inspected
- All Emails Will Be Answered Within 24 Hours.Please Leave A Message In The Trade Manager, If You Don't Receive Our Reply, Please Kindly Re-Sent Your Email And We Will Reply You AS Soon As Possible.
- Our Trademanager: cn1512386555
4 GREAT REASONS TO BUY FROM US:
- Over 37,000 happy customers worldwide
- Real people on our support team ready to help
- We proudly offer a full satisfaction guarantee. Our highest priority is to make you happy, so every order comes with a 60-day money back guarantee!
- 100% Safety & Security Guaranteed. At fame-flame.com, we take your security and privacy very seriously. Shop safely using the world’s most popular and trustworthy payment methods!
BUY WITH CONFIDENCE
We truly believe in the best customer support, meaning we will do whatever it takes to make sure you have a positive purchase experience. We respond to emails within 24 hours and always make sure all your concerns are answered ASAP.
- Easy Returns. All our products are backed with 60-day money back guarantee. Just contact us and we will refund the purchase price.
- Risk-Free Purchase: Our Buyer Protection covers your purchase from click to delivery so you can shop with peace of mind.
- 100% Satisfaction Guarantee: All our products are backed with 60-day money back guarantee. If for any reason you’re not completely satisfied with your purchase, contact us for a product refund. We’ll be more than happy to assist you.