1. Friendly Notice: If you have questions before placing the order, please feel free to contact, we will try our best to resolve it. What is more, if you place large orders, pls let us know, we can give you some discount.
2. About us: Our shoes are from the factory directly, so we can offer our customer the cheap but top quality bags. Our slogan is: Cost Price, Best Quality.All of our products are 100% same as the photos, what you see is what you get !
3. Quality: Before we send shoes to you, we check them careful, if it is flaw item, we must return them to our factory to change new ones. You know, we just offer our customer the best goods.
4. Processing time: Our processing time is 1-3 days, some plus size shoes need to be customized, and it need our factory to customize, so the processing time may be a little longer, but when it is ok will send your order at the first time.
5. Shipping time: We have three shipping methods: China post (12-19 working days, sometimes about one month or more), EMS (5-10 working days), DHL (2-5 working days).Finally, we have special girl to track every order we have sent out, so if it has problem during transporting, we will let you know at the first time.
6. Payment methods: We accept many payments: Credit Card, Money gram, West union, Money brokers. Importantly, we advice you choose Escrow as the payment method, because it can protect you well 🙂
7. After service: after you received item, if you have problem, please feel free to contact us, we will resolve it for you: Your satisfaction is our greatest pursuit!! !
8. Stock Status: generally speaking, all the items are available, but some items are hot sellers, so it may be not available temporarily, but pls do not worry, we always pay attention to your order, if have problems, we will contact you as soon as possible.
9.Easy Returns:After you get item,if you do not like it,easy returns for you,you can contact us by trademessager or leave message through message center,after we see your message,we will deal with it at once.
4 GREAT REASONS TO BUY FROM US:
- Over 37,000 happy customers worldwide
- Real people on our support team ready to help
- We proudly offer a full satisfaction guarantee. Our highest priority is to make you happy, so every order comes with a 60-day money back guarantee!
- 100% Safety & Security Guaranteed. At fame-flame.com, we take your security and privacy very seriously. Shop safely using the world’s most popular and trustworthy payment methods!
BUY WITH CONFIDENCE
We truly believe in the best customer support, meaning we will do whatever it takes to make sure you have a positive purchase experience. We respond to emails within 24 hours and always make sure all your concerns are answered ASAP.
- Easy Returns. All our products are backed with 60-day money back guarantee. Just contact us and we will refund the purchase price.
- Risk-Free Purchase: Our Buyer Protection covers your purchase from click to delivery so you can shop with peace of mind.
- 100% Satisfaction Guarantee: All our products are backed with 60-day money back guarantee. If for any reason you’re not completely satisfied with your purchase, contact us for a product refund. We’ll be more than happy to assist you.