Dear Customer :
Thanks a lot for choose our QIFENG brand !
Here are some tips about size before you buy it,
Please choose the shoes size according to your foot length, NOT insole length.
If your feet is wide or thick, please choose a larger shoes size.
Before choose your size , you’d better measure your feet length.
How to Measure Feet Length
Please measure your feet length carefully, with the method of the picture below:
Carefully read size chart before purchase!different products have different size chart.
When buying shoes,choose the size according to your foot length ,it is equal to CHN size,just check the CHN size when you receive the shoes.
If you have any questions,please contact Customer Service
Mostly,we will ship your orders in 1-5 working days.
Logistics may delay due to holidays,babweather or other force majeure factors.
If the delivery date is coming,but you haven’t receive the item,contact us to extend the time of receipt.
You can track your package via website:
3.Return & Refund Policy
When you receive the goods,please check immediately whether it matches your order.If you want to exchange the items received,you must contact us in 7 days after the receipt of your order.
Any questions please contact us at first,but NOT open a dispute or leave a negtive feedback!We will give you a satisfied respond within 48 hours.
Monday to Saturday;
Moscow Time: 05:00-17:00
Just feel free to contact us at any time,
we will reply ASAP.
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BUY WITH CONFIDENCE
We truly believe in the best customer support, meaning we will do whatever it takes to make sure you have a positive purchase experience. We respond to emails within 24 hours and always make sure all your concerns are answered ASAP.
- Easy Returns. All our products are backed with 60-day money back guarantee. Just contact us and we will refund the purchase price.
- Risk-Free Purchase: Our Buyer Protection covers your purchase from click to delivery so you can shop with peace of mind.
- 100% Satisfaction Guarantee: All our products are backed with 60-day money back guarantee. If for any reason you’re not completely satisfied with your purchase, contact us for a product refund. We’ll be more than happy to assist you.